Privacy Policy

Effective Date: 09/10/2025

At The Walls Group (we, us, our), we value your trust and are committed to protecting the privacy and security of the information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, services, and online tools. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from visitors to our website or clients of our services:

A. Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Company name (if applicable)

  • Financial or business-related information submitted via contact forms

B. Non-Personal Information:

  • IP address

  • Browser type and version

  • Pages visited on our website

  • Date and time of your visit

  • Referral websites and search terms

C. Sensitive Information:

  • Tax documents, financial statements, and other confidential client data may be submitted through secure channels. These are treated with the highest level of security and confidentiality.

2. How We Use Your Information

The Walls Group uses your information for the following purposes:

  • To respond to inquiries and provide requested services

  • To process tax, accounting, and financial requests

  • To maintain client accounts and contact records

  • To improve our website, services, and user experience

  • To communicate updates, newsletters, and other relevant information (you may opt out at any time)

  • To comply with legal and regulatory requirements

3. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

  • With service providers: For services necessary to operate our business (e.g., hosting, analytics, IT support)

  • Legal obligations: When required to comply with laws, regulations, or legal processes

  • Business transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are contractually required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance user experience and analyze website traffic. Cookies may:

  • Remember your preferences and settings

  • Improve website performance and functionality

  • Collect anonymous usage data to help us improve our services

You may disable cookies in your browser settings; however, some features of our website may not function properly without them.

5. Security of Your Information

We implement industry-standard security measures to protect your personal and financial information, including:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Password-protected access for client portals

  • Regular security audits and software updates

  • Restricted access to sensitive information by authorized personnel only

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Data Retention

We retain personal and financial information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Client records may be archived in accordance with accounting and tax regulations.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal information

  • Request corrections to inaccurate or incomplete information

  • Request the deletion of your personal information

  • Object to the processing of your personal data

  • Withdraw consent to marketing communications

To exercise any of these rights, please contact us.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. The revised policy will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for any updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

The Walls Group
Email: info@wallsgroupcpas.com
Phone: (423) 664-1004
Address: 401 Chestnut St Ste 200, Chattanooga, TN 37402

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